Everything you need to know about using Ziyawa.
Ziyawa is an event operating system for South Africa. It connects event organizers, artists, service providers (crew), and event-goers (groovists) on one platform — with ticketing, bookings, payments, and reviews all built in.
Creating an account is free. We earn through small commissions on ticket sales and bookings. There are no monthly subscription fees.
Ziyawa is built and operated by Zande Technologies (Pty) Ltd, a registered South African company, in partnership with Rath Group (Pty) Ltd.
Find an event on Ziwaphi, select your ticket type, and pay securely via Paystack. You'll receive a digital ticket with a unique QR code instantly.
If the organizer cancels the event, you get the ticket price back in full, returned to the card you paid with. The booking fee isn't refunded — it covers the cost of processing your payment. For voluntary cancellations, refunds depend on the event's own policy; see our Refund Policy for details.
Show the QR code from your digital ticket at the door. The organizer will scan it to verify your entry.
We accept all major South African bank cards, Visa, Mastercard, and other methods supported by Paystack.
Creating and publishing an event is free. Ziyawa takes a 5% commission plus a 5% platform fee on each ticket sold. The buyer also pays a small booking fee (R5–R10) which doesn't come from your earnings.
Ticket revenue is held while your event runs and clears 48 hours after you mark the event complete. It is then reviewed by our team and paid to your verified bank account. Payments for artists or crew booked through the platform are held the same way and released to them after the event.
Yes. You can create Early Bird, General, VIP, and custom tiers — each with its own price, capacity, and sale window.
Browse the Artist Directory or Crew Directory, send a booking request, and pay upfront. The payment is held until the event is complete and both sides confirm — protecting both you and the person you booked.
Create an account and set up your artist profile from your dashboard settings. Add your stage name, genre, pricing, bio, and media.
Commission is tiered: 20% on bookings under R20,000, 15% on R20,000–R100,000, and 10% on bookings over R100,000. Bigger bookings mean lower commission.
The organizer pays upfront when they book you. That payment is held until the event is complete and both sides confirm, then reviewed by our team and paid to your verified bank account.
My Work is for getting hired to work at events — roles like door staff, security, bartending, or ushering. Organizers invite you, you show up, and they pay you directly. My Services is for listing your own bookable services (sound, catering, photography, etc.) that organizers can browse and book through the platform, with payment held until the job is done. You can choose one or both when you set up your crew profile.
Sound, lighting, catering, photography, videography, security, decor, MC services, and more. You can list multiple services with individual pricing and photos.
Commission applies only to My Services bookings (not My Work): 10% on bookings under R15,000, 7.5% on R15,000–R75,000, and 5% on bookings over R75,000. For My Work, you agree on pay directly with the organizer — no platform cut.
You don't need to request anything. Once your event is marked complete, your earnings are queued automatically, reviewed by our team, and paid to your verified bank account.
Payouts are reviewed by our team and then sent via Paystack. Once sent, funds typically arrive in your bank account within 24 hours.
A verified account. Go to Settings → Verification and submit your ID, your bank details, and a bank confirmation letter or recent statement. We can only pay out to an account in your own name.
No. Our commission is taken when the ticket is sold, so nothing further is deducted when we pay you.
All payments go through Paystack and are held — not sitting in anyone's pocket. Ticket revenue clears to the organizer after the event. Booking payments clear to artists and crew once the event is complete and both sides confirm. Every payout is reviewed by our team before it is sent.
After attending an event, groovists can rate and review the experience. Artists and crew also receive reviews from organizers they've worked with. All reviews are from verified transactions.
Use the Support page to create a ticket. Our team will investigate and respond. You can also report specific events or users directly through the platform.
Still have questions?
Contact Support